Privacy Policy

Last updated: September 9, 2025

General

This Privacy Policy applies to any website, feature, widget, or other online service owned or controlled by Evacush and its subsidiaries and affiliates (i.e., companies associated with the Evacush brand, collectively, "Evacush," "we," or "us"), as well as related offline services (collectively, the "Services"). By using any Service, you acknowledge and accept the then-current Privacy Policy.

By interacting with or conducting business with the Services and Websites in the manner described in this Privacy Policy from the date this Privacy Policy is updated, you are accepting the practices described in this Privacy Policy and expressly consenting to its application to the collection, storage, use, and disclosure of your personal information. If you do not agree to this Privacy Policy or its applicable Terms of Use, please do not use any of the Services or provide us with your personal information.

Information We Collect

We collect information about you and about you to provide you with requested products and services, to improve and personalize our interactions with you (including through the Services), and to more effectively market our products. The information we collect includes "personal information" as defined under applicable law. Personal information is information that can identify you, such as your name and address. Other information, such as IP addresses and cookie identifiers, may also be considered Personal Information where required by applicable law.

For example, we may collect the following information:

• Contact Information: Name, address, email address, shipping address, and billing address.
• Transaction Information: Items purchased or received, amounts paid, order cancellations, returns, and exchanges, products or services considered, and your participation in sweepstakes or contests.
• Payment Information: Credit or debit card number and expiration date.
• User Account Information: Username, password, and account settings.
• Demographic Information: Age, date of birth, gender, marital status, income level, education, occupation or field.
• Photos, Videos, and Other User-Generated Content: This includes photos, audio, or video that you choose to share in product reviews, survey responses, live chats, customer service interactions, or community forum posts.
• Device Information: IP address, mobile device ID, device model and operating system, mobile network information, approximate location, referring website or advertisement, navigation behavior within the Services and Websites, and post-processing paths.
• Interest and Preference Information: Information based on your search, purchase, and browsing activities on the Services and Websites.
• Loyalty Rewards Information: Account information and promotional codes.

For more details about the personal information we collect on the Services, including the purposes for which information is collected and whether it may be shared or sold, please see the "Information Collection Statement" below.

How We Collect Information

a. Information You Provide

You may provide us with personal information directly when you:

• Order products through the Site;
• Register for an account, create a wish list, subscribe to a product catalog or email alerts;
• Respond to a survey, submit a review, enter a contest or sweepstakes, or register for and participate in a loyalty program;
• Contact customer service or otherwise submit a question or request;
• Provide information to us through interactive features, social media or other communications.

b. Automatically Collected Information

We may collect information automatically when you access and use our Services and Websites ("Device ID/Interaction Information"). For example, we automatically collect information from you when you open or respond to our emails, contact customer service, use support tools, visit pages containing our advertising or content, connect or link to any Services and Websites through social networking sites, post comments, or provide information to our service providers (including advertising and business partners). Common examples include:

• Browsing and device information: This includes your IP address, device model, operating system, browser type, referring website information, as well as your browsing and purchasing behavior, general location data, etc. This helps us optimize your experience and customize our service offerings.
• Cookies: Cookies are small data files stored on your browser that identify your device, remember preferences, enable features, and deliver targeted advertising. You can block cookies through your browser settings, but this may disable some features. For more information on the use of third-party cookies, please refer to the "Third-Party Advertising and Analytics" section.
• Pixel tags: Small images or web beacons used to track page views, clicks, and dwell time to measure the effectiveness of advertising and marketing campaigns and optimize the customer experience.
• Embedded scripts: Programming code that collects information about user interactions on a website. These codes only function during your visit and are then disabled or deleted. Analytics tools and aggregated data: For example, Google Analytics, are used to analyze website usage, generate aggregate reports, and improve the service experience. Information collected by cookies (including IP addresses) will be transmitted to Google and Adobe in an aggregated manner; you can opt out by clicking the relevant links.
• Session replay tools: These tools are used to recreate user experiences and help identify and fix technical issues, such as broken links or inoperative functionality. The data collected by session replay does not include names, phone numbers, or email addresses, and the service provider is contractually bound not to use the data for other purposes.
• Chat technology: We provide a chat feature for customer consultations and may collect information such as emails and chat content. Chat recordings are used internally only and will not be sold, shared, or used for targeted advertising. If you do not consent to recording, please do not use the chat feature.

c. Information collected from third parties

We may obtain your information from third parties, including:

• Third-party websites: If you interact with us on social media or other third-party websites/applications, that website may provide us with your information. The use of collected information is subject to the terms and privacy policy of the third-party website, and you can control the sharing of information by adjusting the third-party's privacy settings.
• Data Brokers: We may obtain customer or prospective customer information through data brokers or address verification services to fulfill orders or requests, better analyze our business and customer experience, and optimize product promotions.

How We Use Information

We may use your personal information for the following purposes:

• To complete your transactions, process and ship your orders, or respond to your questions or requests;
• To personalize your experience, store your preferences, provide user experience features, operate our business, and provide our products and services;
• To administer our business (for example, to improve the website, perform analytics, and enhance our products and services);
• To facilitate your participation in our loyalty programs, personal touch services, and other customer service;
• To allow you to create and maintain wish lists and other information in your account;
• To communicate with you electronically about your orders, special offers, promotions, and other products or services we think may be of interest to you;
• To create and administer contests, sweepstakes, special events, and surveys;
• To enhance your customer experience and customer service in our stores, call centers, and websites;
• To respond to comments, comments, or other feedback you provide or questions you submit;
• To administer and tailor promotional offers and advertising we think may be of interest to you, and to perform data analysis and related activities;
• To detect and prevent fraud and protect the security and integrity of the website, stores, and systems;
• To protect our legal rights or the health or safety of our customers, employees, or others;
• To comply with our legal obligations or respond to law enforcement or legal and regulatory inquiries or requests or legal process.

How We Share Information

Where appropriate, we may share your information with the following parties:

Affiliates: We may share your information with our subsidiaries or affiliated brands, including companies associated with the Evacush brand, for business operations, analytics, and direct marketing purposes.

You may opt out of having your information used for affiliate direct marketing purposes by referring to the "Updating Your Personal Information" section below.

Service Providers: We work with selected service providers to support our business operations, such as order processing, market research, advertising, promotion management, website analytics, and other support services. Service providers may access your information in the course of providing these services, but are prohibited from selling or using it for purposes beyond the scope of their services.

Third-Party Marketing Services: We may use third-party service providers to perform certain services on our behalf, such as order processing, credit card payments, customer service, website analytics, targeted advertising, and marketing campaigns. In these cases, the service providers may access or collect your information, but only to provide the designated services to us.

Fraud Prevention and Security Services: We may share information about users or potential fraudulent activity with anti-fraud or similar service providers to help prevent fraud and illegal transactions.

Non-affiliated Third Parties for Direct Marketing: We may share your personal information with non-affiliated third parties for their direct marketing or other purposes. You can opt out of having your information used for direct marketing purposes by non-affiliated third parties.

Other Lawful Purposes: We may disclose your information to protect your safety or the safety of others, comply with legal obligations, respond to law enforcement requests, maintain the security of our websites or services, address technical issues, or prevent potential harm. When you consent to receiving third-party information or instruct us to share information, your information will be subject to the relevant third party's privacy policy and terms of use.

Business Transfers and Corporate Changes: If we or our affiliates undergo a merger, acquisition, asset sale, bankruptcy, or other corporate change, your personal information may be sold, transferred, or disclosed to a successor entity.

Third-Party Advertising and Analytics/Privacy Controls

We may work with network advertisers, advertising agencies, analytics providers, and others to serve ads on our channels and on third-party websites, apps, and online platforms, and to obtain data about channel usage and ad effectiveness. For example, when you click on an ad, the service provider may tell us which ad you clicked on and where you viewed it.

Ads may be served by us or by third parties, who may use data about your activity on the Site and other sites and devices to personalize content and advertising for you. Service providers may set or access their own tracking technologies (such as cookies and web beacons) on your device and may collect information over time (including device IDs/interaction information). This data may be used to:

• Deliver targeted advertising;
• Prevent the same ad from being displayed repeatedly;
• Analyze ad effectiveness and user experience; and
• Match with third-party cookies to enhance online marketing efforts.

a. Your Choices and Controls

You can manage third-party advertising and analytics cookies through our Cookie Preference Center.

Some browsers offer a "Do Not Track" (DNT) or Global Privacy Control (GPC) feature that tells websites not to track your online behavior. Our website recognizes and responds to these signals.

Some advertising companies are members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). You can visit the NAI or DAA websites for information about and to opt out of targeted advertising.

b. Google Analytics Opt-Out

We use Google Analytics to collect information about site usage and trends.You can learn about Google's privacy practices and opt out using a browser plug-in. Note: Opting out of targeted advertising or analytics tracking will not prevent you from seeing ads; it will only affect the personalized ads you see. Different browsers, devices, and cookie settings may affect the effectiveness of opting out; please do this separately for each device and browser.

Your Choices

You can manage your preferences for the use of your personal data through our preference center, including opting out of:

• Commercial emails or direct mail marketing from our brands;
• Having your personal data provided to affiliated companies for their direct marketing purposes;
• Having your personal data shared with unaffiliated third parties for their direct marketing purposes.

In addition, you can opt out of marketing communications by:

Email: Each marketing email contains an unsubscribe link that allows you to unsubscribe. Please note that even if you opt out, we may still send you communications related to your use of the Channels, notices of changes to our Privacy Policy or Terms of Service, and other administrative or transactional information.

Third-Party Links and Content

Our Channels may contain links to third-party websites or embedded content (such as Facebook plugins). These websites and services are operated independently of us and have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites or embedded applications. Whenever you click on these links to access third-party websites or applications, your information will be subject to that third-party's privacy policy. We recommend that you carefully read the relevant privacy policy before accessing any of our websites.

Children's Privacy

Our Channels are intended for the general public and are not intended for or directed to children under the age of 16. We do not knowingly collect personal data from children under the age of 16. If you are a parent or legal guardian of a child under the age of 16 and become aware that we have inadvertently collected your child's personal data, please contact us using the information provided in the "Contact Us" section so that we can take appropriate action.

International Users

Please note that the personal information you provide may be transferred to, stored, and processed in Hong Kong and other countries. By using our Channels or providing information, you consent to your data being transferred, processed, and stored in these countries. The privacy laws in these jurisdictions may be less stringent than those in your country or region. Therefore, such data may be subject to access requests from the Hong Kong government, courts, or law enforcement agencies in accordance with local laws.

Notice

The types of personal information we collect from you depend on how you use our website or interact with us. Below is a list of the categories of personal information, as defined under Hong Kong law, that we may collect when you visit our website or interact with us, the purposes for collecting such information, and how the information may be shared.

Verifying Your Request

When you exercise your right to know, right to delete, or right to correction, we will take reasonable steps to verify your identity.

We may ask you to provide information other than your full name to ensure that the request is being made by the individual or an authorized representative.

If we cannot confirm that the requester is the same individual about whom we collected information, we will not be able to process the request.

Agent

If you are submitting a request on behalf of someone else, please follow the instructions above or provide a copy of a valid authorization and specify the nature of the request in the email.

We will independently verify the consumer's identity to ensure that you have the authority to submit the request on their behalf.

We may ask the consumer to confirm directly that they authorize you to make the request.

If we cannot provide sufficient evidence that you have the authority to act on the consumer's behalf, we may deny the request.

Notice for Hong Kong Residents

If you are a Hong Kong resident, you have the right to request that we not sell your personal information. To exercise this right, please contact our Customer Service team. Depending on applicable law, we may request additional information from you to verify your request.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time and to update previously collected information, as permitted by applicable law.

Updates to this Privacy Policy will be posted on the Channels and will be marked with the "Last Updated" date.

Continued use of the Channels or the services covered by this Privacy Policy constitutes your consent to the changes effective as of the date of the update.

Contact Us

If you have any questions about this Privacy Policy, please contact us via email at help@evacush.com.